Article ID: FAQ971206E

(Note: This document is for Netscape 2.x and 3.x users, or those who are using Netscape mail.  Netscape communicator 4.x, by default, uses a different e-mail program.)

1. Open Netscape.

2. Select [Options] button from the Netscape pull-down menu.

3. Select [Mail and News Preferences].

4. Select the page heading [Server]

-Under Outgoing Mail (SMTP) Server, type in your e-mail server
(i.e. smtp.ardennet.com / smtp.eg-ardennet.com).

-For the Incoming Mail (POP3) Server, type in your e-mail server
(i.e. pop.ardennet.com / pop.eg-ardennet.com).

-For "POP3 User Name", type in your login name
(i.e. i123456).

5. Select the page heading [Identity]
-Fill out the information requested on this page.
(Note: Use your e-mail address for "Your e-mail" and "Reply-to Address")
(i.e. youremailname@ardennet.com or youremailname@eg-ardennet.com)

6. Once you have finished, check your e-mail again by pressing the "Get Mail" button from the Netscape Mail tool bar. When asked, type in your login password. (i.e. 123ABC456A).

7. If you are still experiencing problems, please give us a call.